TiaStar.com has Free Shipping and Return Shipping within Canada

Our online clothing store strives to make your shopping experience as enjoyable and effortless as possible. 

Shipping

Free expedited shipping within Canada & US:  Usually 1-4 business days within Canada and 2-3 weeks within the US.  Shipping times may vary for remote or distant locations.  You will receive a tracking number once your order has been shipped. 

Estimated Shipping Times:

Ontario 1-2 business days

Quebec 2-3 business days

Manitoba 3-4 business days

The rest of Canada 4-5 business days

Shipping to a business? If your shipping address is not residential, please include the name of the business to help Canada Post find the correct location.

Need your order for a specific date?  Let us know in the order comments and we will do our best to help!

Shipping outside of Canada and US: We offer free expedited/air shipping via Canada Post (usually 1-3 weeks) for free to the United States or on orders over $200 for every where else.  Orders under $200 have two options: $25 per order for expedited/air (usually 1-3 weeks) or $15 per order for ground service (usually 4-6 weeks).

*Please note: at this time Canada Post does not offer tracking numbers for shipments outside of Canada.  However, we supply Canada Post with your phone number and email address in case they need to contact you about your order.

Returns     

We offer free return shipping within Canada.  You may return items within 30 days of delivery for a full refund/exchange or credit.  We'll notify you via e-mail of your refund once we've received and processed the returned items.  You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.  

Within Canada

Simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.   We will notify you via email with a link to a packing slip and other details after you request the return.  If you are outside of Canada the packing slip will not work and you have to return it at your own cost, please put on the package 'return to origin'.  Please use our shipping slips for free return shipping which are provided after you request a return.

Outside of Canada

You are responsible for the return shipping costs when returning items outside of Canada.  Please write on the outside of the box 'return to sender' so we aren't charged additional fees.  If you do not write this, we unfortunately cannot accept the package.